Starting Friday, January 6, 2023
, our practice will be utilizing the services of a pediatric nurse triage company for urgent medical issues when our office is closed. After hours, all phone calls should be made to our regular phone number (410-992-9339)
and will automatically be forwarded to Triage 4 Pediatrics
. The nurses at this company utilize the same protocols as our in-office triage staff for symptom management and medical advice. We will have documentation of the calls and will review them during operating hours.
The nursing staff at Triage 4 Pediatrics will contact our on-call clinician based on escalation parameters set by our physicians. Our clinicians do not check our patient portal when the office is closed, so any portal messages sent after hours will not be viewed until the next business day.
We request that you do not call our office after hours for non-urgent/routine medical advice. Also, remember to use our "Is Your Child Sick
" applet for excellent care instruction, medication dosing
, and info on specific conditions